You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Location off highway was amazingly easy. This is a great hotel. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Colorado Springs, Colorado 80920. (Click on the Red Icon to view detailed bed bug reports.) They also have very strict protocol on handling complaints such as this. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. They'll have to be paid for separately during your stay. Nobody likes that thought," Freeland said. didnt really like the bed because it was just ok. Disliked: Cleanliness, staff & service, amenities, property conditions & facilities. Great location - show map, great breakfast and restaurant and the pool is our favorite the decorations are amazing. Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. 245 out of 2735 reviews" ", Rating 4 - Poor. Steakhouse, Overall, still comfortable and friendly service. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. Yeah right! You can only leave a review within 28 days after check-out. But the complaints stop there. I have never received such terrible treatment in my life!! The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Basically got one night free with purchase of one night compared to other Hotels in same area. Room was a nice surprise- nice size, comfortable beds and chair. check in was super easy. The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike But the complaints stop there. Colorado Bed Bug Hotel and Apartment Reports Pick up the mattresses in the rooms and look under it. I love the quiet calm vibe. The only way to leave a review is to first make a booking. Prices are the average nightly price provided by our partners and may not include all taxes and fees. After their trip, guests tell us about their stay. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. Also the heater in my room didnt work I had to use a portable heater to heat the room. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Staff was really helpful and friendly. BED BUGS - Review of Econo Lodge North Academy - Tripadvisor I felt like it was inconvenient for us to dine there or something. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Contributions should be appropriate for a global audience. Check around the edges of the box springs. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. This is a great value. There are live plants and seating areas around a fireplace and an indoor pool that does not smell like chlorine. Liked: Cleanliness, staff & service, property conditions & facilities, room comfort. Welcome to our newly updated hotel. We were told there was a hot tub at the hotel - there was not one. Please enter a valid email address. Once booked in the room was great, the atrium was very pleasing, a huge fireplace with free daily newspapers. We went back to the area for spring break and decided to stay there again because of the location and price. The Academy Hotel Colorado Springs - HotelPlanner.com We went back to the area for spring break and decided to stay there again because of the location and price. Rooms were clean and comfortable A great pool in the lobby which is nice for kids. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. I would not choose this location again on futre trips. Sincerely, John Wilkins/Owner. Food was outstanding! Booked this on a major travel site for an incredibly low price. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. All of which have experienced no problems. Colorado resort disputes bed bug claims made in viral video - KMGH I was not told that the rooms all along the hallway we being renovated. When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. Top notch guest services. American, Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs.. I would definitely stay again! This is not a rash, these are bites! Food was outstanding! It seems that communication was lacking in your case, I apologize. The bathroom had poop on the toilet when we checked in. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. NEVER again! Examine your luggage carefully while repacking and when you return home. This is the version of our website addressed to speakers of English in Canada. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Liked: Cleanliness, amenities, property conditions & facilities. (Click on the Red Icon to view detailed bed bug reports. We do allow pets and have a designated area for pet friendly rooms. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb 2. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. Location off highway was amazingly easy. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Is there a laundry facility in the hotel? Pool area was poorly lit but was heated. Holiday Inn Express & Suites Colorado Springs South I-25, an IHG hotel, Holiday Inn Express & Suites Colorado Springs-First & Main, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Holiday Inn Express & Suites Colorado Springs Central, an IHG Hotel, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North. The atrium for the hotel is beautiful. Hotel was clean and had a pleasant clean smell. Indoor swimming pool. Breakfast was okay, but servers were nice. Monday - Thursday 6am-9am | Friday - Sunday 6am - 10am Certain services and amenities may be reduced or unavailable as a result. Check your booking confirmation email to find your booking number and PIN. Skyware Booking Engine Bedbugs thriving in Colorado, find them before they find you - KOAA But this would have been bearable had the staff not been downright snotty and rude. We all have bed bug bites all over us and they are very uncomfortable! The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. Rooms are clean and nice but not sound proof. Expedia, Inc. is not responsible for content on external Web sites. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Amazingly clean. I loved it! We all have bed bug bites all over us and they are very uncomfortable! * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. Service was amazingly efficient. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. All staff members were amazing! Additional sorting options might be available (by type of traveler, by score, etc). Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. The post has more than 60,000 views. They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. Buffett had a little bit of everything. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . Tenants and landlords - bed bugs in residential premises. <[emailprotected]edbugregistry.com>. Please dont include personal, political, ethical, or religious commentary. Oh, & rooms were almost sound proof! I love that they tell you how to get to our room. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Free WiFi and a daily hot breakfast with omelets and waffles is included. when there are so many other options, close by, we will not be staying here again. Lift up each headboard an lay it on the bed. So pets or no pets? Contributions should be travel related. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. We allow a maximum of 2 pets per pet friendly room. Typically, they come out at night to feed but during the day, they are most likely found within a 5-foot radius of the bed. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. When I checked in I paid in advance for a one week stay at a special winter rate. Respect the privacy of others. The pool was nice and warm These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. It makes a great first impression, with its lobby atrium that features waterfalls, fireplaces, and stone-hewn walls. Liked: Cleanliness, staff & service, amenities, Disliked: Property conditions & facilities. Thanks! I would recommend it if you can handle the unfriendliness of the staff. I'm seeing where it says both? Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. This is not a rash, these are bites! For the money, this hotel was beyond worth it. It is a very nice and reasonably priced Hotel. The rest of the staff was very, very rude and it did not feel welcoming. Copyright 19962023 Rooms hallways ,pool area, dinning area. 15 Top-Rated Hotels in Colorado Springs | PlanetWare Beautiful little hotel A chef was available to make made to order eggs/omelets! Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. The most helpful contributions are detailed and help others make better decisions. The place was very cute and cozy. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. The Academy Hotel Colorado Springs - Reservations.com Building itself is beautiful. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs If the staff was better, the hotel would be an excellent place to stay. Overall, okay. Bed Bug Attorney in Colorado Springs, CO - Bed Bug Lawyers )Icon Color & Report Disclaimer, File a new bed bug report at this location. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall. The breakfast was excellent and free but the staff during breakfast was totally rude. Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Its a bit old and outdated, the rooms were a bit dusty. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. 78 out of 2735 reviews" ". Kids will love the heated pool. This is definitely going to be our go to when spending a night in the Springs. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. Lunch, 15 Best Colorado Springs Hotels - The Crazy Tourist The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. Beautiful facilities, parking lot was a bit dark at night. It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Please enter the dates of your stay and check what conditions apply to your preferred room. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. Nice spacius and clean Colorado State University Extension A nice grill and bar. I really didn't know about bed bugs at the time. We also missed the free breakfast because it ended at 9am. Breakfast staff not so hospitable. We will definitely stay here again if we are in the area! Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! Weird. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. 1691070|4,1674130,1687860,1687860|3,1691070,1687990,1687640,1686320,1653460,1687140,1674130|5,1680920,1680920|1,1674130|1,1685250,1687300,1682710, The Academy Hotel Colorado Springs (Hotel) (USA) Deals, Personal or sensitive info (e.g. For the money, this hotel was beyond worth it. The front desk staff were excellent as well as the Hotel itself. This hotel was highly-rated for its very comfy beds. To edit a review youve already submitted, contact our Customer Service team. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. The bathroom had poop on the toilet when we checked in. Though the lobby is lovely don't let it fool you! Please note that a deposit fee is charged per night at this property. Bed Bug Reports The Academy Hotel Colorado Springs, CO Colorado - USA We will be back. Very condescending when protocol had changed since last time we stayed. This place is such a gem!! The Academy Hotel is independently owned and operated. The Academy Hotel Colorado Springs takes special requests add in the next step! Highly recommend. The Hotel has a regular pest control program in place. Service was amazingly efficient. Breakfast buffet daily. Bedbugs in room. The indoor pool was great, the bed's were comfortable. "Before I even bring my bags into an into a hotel room at all. So what can you do to guard against bringing these bugs home with you the next time you travel? Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. The Academy Hotel Colorado Springs - Orbitz This is a particular problem for hotels, motels, and apartments, where turnover of occupants is constant. Hard to sleep with noise up and down the hallways at all hours but decent enough for a simple overnight. I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Do you have a room with a view available? I was not told that the rooms all along the hallway we being renovated. Our bed was horrible. Buffett had a little bit of everything., The room was very nice, clean and in great condition. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Amazingly clean. It's a two bed room. Yeah right! Select dates to see this property's availability and prices, Food: Breakfast was top notch. Front desk amazing. The rest of the staff was very, very rude and it did not feel welcoming. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. They are also responsible for the costs associated with eradicating the unit of the pests. They want to eat that's all they know.". Just really not clean. Basically got one night free with purchase of one night compared to other Hotels in same area. I have never received such terrible treatment in my life!! * Complimentary Breakfast: News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. We stayed at this hotel last summer, June 2010, and left with some bites on us all. I liked the amazing breakfast! We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. But this would have been bearable had the staff not been downright snotty and rude. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews The act requires a tenant to promptly notify the tenant's landlord via written or electronic notice when the tenant knows or reasonably suspects that the tenant's dwelling unit contains bed bugs. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. Tripadvisor performs checks on reviews. I really didn't know about bed bugs at the time. If you stayed at this property through Booking.com, you can write a review. NEVER again! After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. The bathroom had poop on the toilet when we checked in. For convenience, each room includes a refrigerator and a microwave. The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States +1 719 598 5770 From $51 Cheapest rate per night 8.2 Great based on 1,755 reviews Wed 2/1 Sun 2/5 1 room, 2 guests View Deal View Deal View Deal 78 more The Academy Hotel Colorado Springs deals from $51 About The Academy Hotel Colorado Springs There is nothing classy about the way this staff treats it's guests. I then contacted the BBB. The following reports are from third party sources. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Loved the breakfast! Weird. Guests are required to show a photo ID and credit card upon check-in. The view of Pike's Peak from our room was amazing. Bed Bug - The Academy Hotel Colorado Springs - Tripadvisor All content should be genuine and unique to the guest. We even got an upgrade to our room witch was AWESOME!!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. This is not a rash, these are bites! Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Office of Public Health Practice, Planning, and Local Partnerships, Chemicals from firefighting foam & other sources, Colorado Legacy Land/Lincoln Park Superfund site, Test & Fix Water for Kids at Family Child Care Homes, Toxicology and environmental epidemiology, Engage with the Water Quality Control Division, Denver's residential rental property page, U.S. Environmental Protection Agency (EPA), Centers for Disease Control and Prevention (CDC), Denver residents can find additional resources on the City and County of Denver's website on. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. We stayed at this hotel last summer, June 2010, and left with some bites on us all. Surprisingly good place with an interesting main lobby / restaurant area. Posts are solely the responsibility of their respective authors. It is my hope that you see fit to give us a second chance to win your valuable business back. If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. Review tags are currently only available for English language reviews. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Oh, & rooms were almost sound proof! All rights reserved. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. The Academy Hotel Colorado Springs - Booking.com Now the cons. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Bedbug infestations | Department of Public Health & Environment
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