As an intake specialist, you will play a vital role in helping clients access the services and resources they need. This program looks for specific terms related to the job, like "document review" or "evidence" in order to determine whether your skills are a match. The lawyers at the law firm monitor the phones. 130 S. Orange Ave, Suite 204Orlando, FL 32801 407.872.1521. We work hard, we play hard, and we only accept the best. The intake specialist meets with new or prospective clients, asks a series of questions for the purpose of compiling data, and then uses this data to determine the best next course of action for that client. Breaks down information in a systematic and communicable manner. Have you ever worked with a client who refused to accept assistance or services? You can utilize your own website, social media, and employees to assist in your search for top candidates. Below, we share the top 20 interview questions that will help you prepare for your next interview. Ultimately, you will work directly with patients to gather their information and process them before they meet with a Doctor or medical professional in our facility. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Job Type: Full-time. When reviewing the job description, I was excited to see how<br>well my experience aligns with your company's needs and position requirements. Legal intake specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Professional recruiters also have industry experience and know-how that makes them well-equipped to find the right candidate for any position. The legal intake specialist will be the first point of contact for our clients, and therefore must be professional, courteous, and knowledgeable about our firm and the services we provide. Understanding your needs and ensuring the right candidate for the position is the key to our success. Legal intake specialists often work with clients over the phone or in person, so customer service skills can help you communicate with clients and answer their questions. They are responsible for managing the processes of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone and in person. These are our recommendations: The heavy lifting is done for you when working with a top-tier staffing company like 4 Corner Resources. Source, attract and hire top talent with the worlds leading recruiting software. Excellent customer service skills are essential, Stay on top of deadlines and legal requirements, Additional Medical And Healthcare Career Guides. What would you do if a client was upset or angry with you? They assist with registration and admissions, record patient information and provide administrative support for other medical professionals. They are the front line of client service, and they must exercise top-notch communication and organizational skills to do their job effectively. Salary: Legal Intake Specialist Job Summary: Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! The easiest way to waste time is to not know if a client is a good fit. Legal intake specialists have a wide range of responsibilities, which can include: Legal salaries vary depending on their level of education, years of experience, and the type of law they specialize in. Your email address will not be published. In addition, they will need to be able to understand what customers want and be able to meet their needs. As experts in patient advocacy, intake specialists assist individuals through every step of the healthcare process while making sure they get the care they need. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today! Our recruiter will reach out to you within 72 hours if it looks like there may be a great fit. From filling urgent job openings to developing long-term hiring strategies, our team is here to help. Position Description Most commonly, they can be found in hospitals, clinics, and other medical offices; however, some can also work for health insurance companies, home healthcare organizations, and long-term care facilities. This job requires a variety of skills and abilities, ranging from administrative tasks to dealing with customer inquiries. Applicants must be authorized to work in the United States. I have over five years of experience working in customer service and administrative roles, and I believe that I would be the perfect candidate for this job. Drafts communications, including content for alerts, emails, collaborations, newsletters, etc. By doing so, you can help identify areas where improvements can be made and take corrective action if needed. Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases. Those who have earned at least Bachelors degrees and who have several years experience can earn up to $60,000 per year. Legal services are increasingly using artificial intelligence (AI) to automate tasks that were once done by lawyers. She loves nothing more than hosting a good dinner party and spends weeks intricately planning her next 'event.' Demand for legal services will continue to increase as more people seek legal help with issues such as family law, bankruptcy, and estate planning. Are you a highly-organized professional that wants to work remotely? To apply for this position, please submit your resume and cover letter detailing your experience working as an intake specialist. Sign-on Bonus - $5,000 Provides mental health assessment, diagnosis, treatment and crisis intervention services for adult and/or child members who present themselves from psychiatric evaluation with a broad . Organizations should take their time when considering applicants and thoroughly evaluate each candidates qualifications and experience against their organizations needs. Legal intake specialists monitor the phones at the office at a law firm. They assist with registration and admissions, record patient information and provide administrative support for other medical professionals. Our core values not only act as our North Star for providing great service, but these values also enable us to create a positive work environment that boosts every member of our team. A legal intake specialist is hired by law firms to find new clients. All client-focused work done by the Intake Specialist must be in support of and under the supervision of an attorney. You'll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. JOB DESCRIPTION: Singleton Schreiber, LLP is seeking an Intake Specialist to work on our fast-growing team. Develop and maintain a working knowledge of all services and resources provided by the Company and available within the community. Most states require that you graduate from an accredited law school and pass the bar exam. Knowledge of data entry procedures*. Your best option may be to advertise your opening on a proven job board. The Intake Specialist is an important part of generating new business for the Firm and must deal with legal matters when they hear it. We work directly with mass tort law firms all over the country. Legal and ethical compliance is an essential duty of each employee. Some firms will even pay for their employees to attend law school. Training & Experience: Legal intake specialists typically receive on-the-job training from their new employers. Build the initial client relationship and confidence in our firm with every prospective client interaction, Take 150 200 calls per day in a professional inbound/outbound call center environment, Be expected to meet occupancy and adherence goals, Be expected to maintain a minimum call quality score of 90%, Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained, Solve problems and maintain confidentiality, Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system, Use good judgment to discern what issues may be urgent and need a managers or directors attention immediately, High School Diploma; Degree preferred; or equivalent combination, Call center and customer service experience, Excellent telephone, communication, and active listening skills, Ability to meet performance standards whether in the office or working remotely from home, Knowledge of computer technology and the Internet (MS Office, Outlook). Intake Specialist Job Description An Intake Coordinator is a professional who serves as the first point of contact for all patients at a medical facility. You can also use customer service skills to help clients understand the legal process and make informed decisions about their cases. The work can be stressful, as legal intake specialists must be able to handle a high volume of work while maintaining accuracy and attention to detail. 25 Legal Intake Specialist Interview Questions and Answers, Interviewing clients to determine their legal needs, collecting pertinent information about their cases, and establishing rapport with them, Drafting legal documents such as summonses, complaints, motions, and briefs using computer software such as Microsoft Word or Adobe Acrobat, Preparing court filings by obtaining information from clients about their case and researching applicable laws, Reviewing legal documents such as wills, trusts, contracts, deeds, and other agreements to ensure they are legally valid, Organizing and maintaining files of legal documents and other case materials such as photographs or recordings of interviews with witnesses, Preparing legal documents for signature by clients, attorneys, or judges, Researching legal issues in order to prepare cases for trial or settlement negotiations, Scheduling meetings with attorneys, clients, witnesses, and other parties involved in a case, Communicating with clients to keep them informed about the progress of their case, Answer all inbound calls and emails from potential clients seeking legal assistance, Conduct a thorough needs assessment with each caller/emailer to determine if they qualify for our services, Gather all relevant information and documentation from the potential client, including but not limited to contact information, case details, and any supporting evidence, Enter all data collected into our case management system in a timely and accurate manner, Follow up with potential clients as needed to obtain additional information or clarification, Keep abreast of updates to intake procedures and requirements, and ensure that all team members are properly trained on new procedures, Assist with special projects or other duties as assigned by supervisor, Maintain a high level of professionalism and confidentiality at all times, Adhere to all applicable laws, rules, and regulations, Meet or exceed departmental performance metrics, Provide excellent customer service at all times, Handle all inquiries and requests in a prompt, courteous, and efficient manner, Bachelors degree in paralegal studies, legal assistant studies, or related field, Minimum 3 years professional experience as a legal assistant or paralegal, Strong written and verbal communication skills, Excellent organizational skills and attention to detail, Proficiency in Microsoft Office Suite and Adobe Acrobat Pro, Experience working in a law firm or other legal setting, Working knowledge of case management software programs, such as Legal Files or Worldox, Familiarity with court rules and procedures in multiple jurisdictions, Ability to speak more than one language fluently.
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